Privacy Policy

Last updated: June 2, 2026

New Carrier Launch Desk is operated by Luke McCalep. This Privacy Policy explains how we collect, use, and protect information submitted through this website, phone calls, booking forms, and intake forms.

Information We Collect

We may collect your name, phone number, email address, business name, state, business setup details, truck or operation details, and information you choose to provide during intake or communication.

How We Use Information

We use submitted information to respond to inquiries, schedule calls, understand your requested service, prepare paperwork support, coordinate third-party support when needed, send reminders, and provide customer support.

Information We Do Not Request Publicly

Do not submit Social Security numbers, payment card numbers, passwords, or sensitive identity documents through public website forms. If additional documentation is needed, we will explain the secure method and purpose before requesting it.

Third-Party Tools

We may use third-party tools such as calendar booking software, payment processors, form tools, email tools, or website analytics. These tools may process information according to their own privacy policies.

Information Sharing

We do not sell personal information. We may share limited information with third-party service providers only when needed to provide requested support, such as coordinating BOC-3 through a registered process agent or helping customers connect with relevant third-party providers.

Contact

Questions about this Privacy Policy can be sent to: lukemccalep@yahoo.com.